Importance of Information Technology

June 03, 2024, by Ulemu Mzungu

Importance of Information Technology  by Ulemu Mzungu

Computers are an amazing innovation in today’s society. We use them to complete various tasks and make our lives easier. In Africa, there is still a lot to do in terms of keeping up with the rest of the world in being technologically efficient. There is a need of a “boom” in technology in Africa, especially when it comes to many businesses who rely on information technology systems to conduct business.

Things such as creating an ordering system, applications that can be used to track stock and also place orders is important for businesses. The way businesses operate is changing along with the technology that comes with it. Nowadays people can use devices to place orders of items they would like delivered, it is convenient on part of the customer and makes it less of a hassle than having to drive to the location and collect the order.

Another helpful use of information technology that most people rely on often is customer support. This is vital for people have queries about products or general information that customers that cannot travel to the location. They can utilize this service to be assisted promptly.

Since the outbreak of Covid-19 relying on information technology has been at the forefront of doing business, and has become a necessity to be kept up to date in that aspect. Computers have always been a tool that in future could help to make things easier for humans and enables them to do less stressful tasks. 

In schools, traditional forms of teaching are being taken over by technology with the use of projectors coming into play. Distance learning techniques require the use of audio/visual forms of teaching and therefore requires training of staff to get up to speed with the use of the technology.

Having your information out there can infringe on one’s privacy, therefore, it is important to pay attention to the data that you put out on the internet. It is important to note that people can use data to use it against them. Because we depend on it so much it is important that we have back systems in place in case of a failure or slight malfunction in the system. 

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